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CaribTherapyCaribTherapyCaribTherapy Help Center
Contact supportSupport

A request is stuck on pending

The provider may not have responded yet. You can:

  1. Open Requests (web) or Appointments (mobile) and refresh.
  2. Message the provider about the request.
  3. Wait a reasonable time, then contact support.

Include the approximate request date and provider name — not clinical details.