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Contact supportSupport

Message a provider

  1. Sign in.
  2. Open Messages (web dashboard or mobile tab), or message from a provider profile / request thread.
  3. Keep messages about scheduling and logistics. Prefer saving detailed clinical history for the session itself.

If a conversation looks empty after a confirmed request, pull to refresh (mobile) or reload the page. Then contact support with the provider’s name and approximate time — not the message contents.